The Leading Private Advisory in Neurodivergent Support
INTRODUCTION
About Us
Luma is a private advisory supporting families with neurodivergent children — navigating autism, ADHD, PDA, anxiety, and the complexity that comes with them. We are the independent strategic layer that ensures the right professionals are aligned, the right support is in place, and families have the right systems that make everything around the child work as it should.
HOW WE WORK
A considered process, shaped around your family
Every family arrives in a different place. Some are at the beginning of the questions; some have professionals in place but no one holding the picture together. We start by understanding where you are, then work from there.
01
Discovery
A first conversation, in person where possible, to understand your family and what’s been on your mind. We listen first. Nothing is recommended, and nothing is shared, until we have understood the full picture.
02
Mapping & Proposal
We map what’s needed against what’s already in place — the school, the household team, the professionals you’re working with. You receive a written proposal setting out what we would do, who would be involved, and what it would cost. Clear scope. No surprises.
03
Implementation & Refinement
We move at your pace and adjust as we go. The relationship continues for as long as it’s useful, and we step back the moment it isn’t. Most engagements settle into a clear rhythm within the first term or two.
WHAT WE STAND FOR
Three things we will never compromise on
Families come to Luma because the existing landscape rarely meets the standard they hold themselves to. These are ours.
Discretion
What you share with us stays with us. We don’t name our clients. We don’t appear in press. Any professionals we introduce sign confidentiality undertakings before any conversation begins. The relationships we hold are private, and they remain private.
Practice, not theory
Our recommendations come from people who have done the work. Our experience in complex-needs households inform every introduction, every framework, every decision we make. We do not advise on territory we have not walked.
The right answer, not the easy one
Sometimes the right recommendation is to do less, not more. To wait. To remove a professional rather than add one. We say what we believe to be true, even when it is not what you hoped to hear.
OUR PROMISE
Our Commitment to Every Family
Bringing an outside advisor into your family’s life isn’t a small decision. The questions are personal, the stakes are real, and the existing landscape — therapists, schools, household staff, multiple professionals with no one coordinating them — is rarely as coherent as it should be.
What we offer in return is straightforward. We tell you the truth as we understand it. We recommend only what we believe will help. We introduce only people we would trust with our own families. And we remain available for as long as our involvement is useful.
We only work with a small number of families at any one time.
OUR SERVICES
What we do, and how we do it
Six areas of practice, drawn from what families consistently ask of us. Most engagements involve more than one. All are bespoke and delivered with the same standard of discretion and care.
Household & Estate Staff Training
Bespoke training for nannies, governesses, house managers, jet & yacht crew, and security teams working alongside neurodivergent children. Practical, scenario-based, and built around your child and your home. Never generic, never off the shelf.
On-Call Support
Direct access to our team when something arises or during a key transition period — a difficult school meeting, a hard conversation at home, a decision that won’t wait. Available, discreet, and already familiar with your family’s needs.
Coordination of Professionals
Therapists, tutors, occupational therapists, educational psychologists, paediatric specialists. We assemble, brief, and coordinate the team around your child — so the picture is coherent and the household isn’t carrying it alone.
Education Oversight
Independent oversight for students at boarding school or university. School and university liaison, SEN and support plan oversight, regular structured parent updates, and a trusted independent contact for the student.
Navigating Diagnosis
For families approaching, processing, or living with the period after an assessment. Guidance on what a diagnosis does and does not mean, what comes next practically, and how to hold it within the family with honesty and care.
Strategic Advisory
Confidential advisory for schools, family offices, and government bodies designing or reviewing neurodivergent support provision in both public and private settings.
GET IN TOUCH
Begin a conversation
Share a few details about your family and what’s on your mind. We respond personally, within two working days.
Personal consultation within 48 hours
Complete discretion guaranteed
No obligation, we listen first
FROM OUR INSIGHTS
Thinking that might be useful
Perspectives and guides from the Luma team — on neurodivergent household life, education, and the questions families ask us most.
FREQUENTLY ASKED QUESTIONS
Working with Luma
Is Luma a clinical or therapeutic service?
No. Luma is a private advisory. We do not diagnose, treat, or deliver therapy ourselves. What we do is coordinate the right professionals around your child and ensure the people supporting your family at home are properly trained and aligned. Where clinical input is needed, we bring in clinicians we trust.
How is Luma different from a tutor agency, a nanny agency, or a clinical practice?
Tutor and nanny agencies place individuals into a household. Clinical practices treat a child within their own walls. Luma works across all of that — with the family, to design and oversee the whole picture. Most families come to us because they already have several professionals in place, but no one holding it together.
Do you work with families who do not have a formal diagnosis?
Yes. Many of the families we work with are at an earlier point in the journey — exploring questions, considering whether to pursue assessment, or processing a recent diagnosis. There is no requirement to have a diagnosis in place before working with us.
What are your fees?
Every engagement is scoped individually, because no two families are in the same place. The nature of the work, the number of professionals involved, the complexity of the household or institution, and the level of ongoing involvement all shape what an engagement looks like and what it costs. To understand what an engagement might look like for your family, the right starting point is a private conversation — which carries no obligation.
A QUIET WORD
If you are considering whether Luma is right for your family
The first conversation is complimentary and carries no expectation of anything beyond it. We would rather you ask and find we are not the right fit, than not ask at all.
GLOBAL PRESENCE
Serving Families Worldwide
Luma is based in London and works with families throughout the United Kingdom and across four regions internationally. Where we are not local, we travel.
Europe
London · Monaco · Paris · Geneva · Zurich · Milan · French Riviera · Marbella
Middle East
Dubai · Abu Dhabi · Doha · Riyadh · Manama · Kuwait City · Muscat · Istanbul · Amman
America
New York · Los Angeles · Miami · The Hamptons · Palm Beach · Aspen · Toronto
Asia Pacific
Hong Kong · Singapore · Tokyo · Shanghai · Mumbai · Sydney · Seoul · Auckland